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Q. Cannot log in

Hi i've tried logging in to the library website over and over now and "*"Your
Login credentials were incorrect, Please try again.*
*If you received this message multiple times*
* use the link below to contact "*Database Tech
Support<http://library.ncc.edu/ezproxycontactus.htm>
*"*
*or Visit the Library Information Commons Helpdesk (516)572-7620." *keeps
coming up. I went and changed my password after i got that message 3 times,
then tried it over and over again with my new password. Please let me know
if you can help

Answered By: Marsha Spiegelman

Last Updated: Aug 12, 2015 Views: 39

Hi Liza,

I'm sorry you are having this problem with your PIN. This might have been a temporary database login problem. Please try it again. If that does not work you will need to speak with IT support about this. Please call them at 572-7620 or stop in at the Information Commons Desk and speak with a TA again.

I hope this helps with the problem.

Q. Cannot log in

Answered By: Marsha Spiegelman

Last Updated: Aug 12, 2015 Views: 39

Chat with a Librarian

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Q. Cannot log in

Answered By: Marsha Spiegelman Last Updated: Aug 12, 2015 Views: 39

Chat with a Librarian

Related Topics

Answered By: Marsha Spiegelman

Last Updated: Aug 12, 2015 Views: 39